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Frequently asked
How do I place an order?+
Leave a request through any form on this site. A product manager will call you back within one working day to confirm the product, quantity, final price and delivery address. Payment details are arranged during that call.
Why is there no checkout?+
Supplements and skincare are personal purchases. Speaking to you first lets us confirm the product is suitable, check stock accurately and avoid returns caused by the wrong choice.
Where do you deliver?+
We deliver across the United Kingdom and to most European countries. Delivery costs and timescales are confirmed during your call.
How long does delivery take?+
UK orders are typically dispatched within 1–2 working days and arrive within 2–4 working days. European delivery usually takes 4–8 working days.
Are your products tested?+
Yes. Every production batch is tested by an independent laboratory for purity, heavy metals and microbiological safety before release.
Can I return a product?+
Unopened products can be returned within 14 days of delivery under UK consumer law. See our Returns & Refunds policy for full details.
Are your products suitable during pregnancy or with medication?+
We cannot give medical advice. Please consult your doctor or pharmacist before starting any food supplement if you are pregnant, breastfeeding or taking prescription medication.
Do you supply wholesale?+
Yes. Mention wholesale in your enquiry and our team will send you trade terms.
Still unsure about something?
Ask our team